Customer equipment and service subscriptions can be loaded at the Service Provider Console application of Hydra via the Bulk Actions → Load IP Addresses and Bulk Actions → Load Phone Numbers menus. If you want to do this yourself, we recommend that you try it on a test instance of Hydra first.
For each file row, Hydra finds the customer by code, creates customer equipment of the type specified at load time, and binds addresses to it: an IPv4 address or subnet (for data transfer services) or phone numbers (for telephony services). If a price plan is specified, a subscription to it is created using this equipment.
File format
The file content format is CSV.
UTF-8 encoding is used for text.
No text separator (quotation marks around values) is used.
Fields (columns) are separated by semicolons —
;Field separators are not allowed in values. If a semicolon is required in values, another printable character can be used as a field separator.A header row with field names is recommended to simplify file verification by external tools, but is not required.
The header row with field names is not used during import (it can be omitted) — the order of the fields is crucial.
Mandatory fields are marked with a 
icon.
Fields that can be left blank for simplicity are marked with a 
icon.
Field descriptions for data transfer services
Number | Name | Description |
|---|---|---|
| 1 |
| The loader uses this value to find the customer in Hydra. Equipment of the type specified at load time is automatically added to the matched customer. |
| 2 |
| A single IPv4 address (for example
|
| 3 |
| If an entire subnet is to be bound (field #2), specify its mask (for example
|
| 4 |
| Name of the service in Hydra for creating a subscription to it.
|
To bind a single IPv4 address (field #2) to customer equipment, leave this field blank or specify 
Subscriptions to services are created with the Default monthly billing date from division parameters depending on the customer's basic subject type (individual or organization).CustomerCode;IPv4Address;IPv4SubnetMask;PricePlan hound123;128.66.125.124;255.255.255.252;GPON-Unlimited-60 Doc;;;Unlimited 500 fulcrum;128.66.225.125;;
Field descriptions for telephony services
| Number | Name | Description |
|---|---|---|
| 1 |
| The loader uses this value to find the customer in Hydra. Equipment of the type specified at load time is automatically added to the matched customer. |
| 2 |
| One or more phone numbers to be bound to an equipment component.
|
| 3 |
| Name of the service in Hydra for creating a subscription to it.
|
CustomerCode;PhoneNumbers;PricePlan hound123;12025550197, 12025550297, 12025550397;VoIP Premium Doc;;VoIP Metered fulcrum;14155551285;